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Ford Truck Club Forum > THE LOUNGE > General Discussion



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  #1  
Old April 4th, 2013, 08:14 PM
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JSoko JSoko is offline

 

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Default Starting A New Job

please add tips and info that would help a new employee, working in a discount retail store


For Those Who Fought For It...
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  #2  
Old April 4th, 2013, 08:16 PM
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JSoko JSoko is offline

 

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here are a few things

appearance, look sharp - shaved and combed hair, follow the Dress Code

show respect to fellow employees and customers

SMILE

prepare to work weekends, holidays & late, don't start making excuses why you can't work certain hours

Don’t Follow People Around the Store

Don’t Let Your Friends Come Into the Store to Visit You

Learn Where Everything in Your Store is & be educated about the products

Don't chat with co workers when customers are around.

If you mess up, Wear a Name Tag With Someone Else’s Name On It, keep this in your pocket at all times

I'll add more tips when I a have a few more drinks...


For Those Who Fought For It...
Freedom Has A Taste The Protected Will Never Know.













Last edited by JSoko; April 4th, 2013 at 08:34 PM.
  #3  
Old April 4th, 2013, 08:17 PM
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bikertrash3531 bikertrash3531 is offline
 

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1994 F150 XLT ExCab SB 306, 4R70w, 8.8 3.55 open, MSD StreetFire coil, Taylor Siro Pro wires, MSD cap and rotor, 1.72 Roller Rockers, 2º cam advance w/ Cloyes Street True Roller timing set, Flat top Hyperutectic pistons, Flowtech Long Tube headers, Xpipe, High flow Magnaflow converters, Spintech XL Sportsman DIDO muffler.

  #4  
Old April 4th, 2013, 09:11 PM
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Quote:
If you mess up, Wear a Name Tag With Someone Else’s Name On It, keep this in your pocket at all times


I'm pretty edumacated about the store I'm going to work at, specially since I shop there every month..
  #5  
Old April 4th, 2013, 10:17 PM
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10 foot rule, if someone (customer) is within 10 feet of you, greet them.

Kill them with kindness. If someone is being an asshole, show how much you don't care by being extremely nice to them. Their reactions are sometimes hilarious because you are not as pissed off as they are. Still acknowledge and address their problem, but don't bite the bait they put in front of you be being an asshole back to them.

Paraphrase. If someone is looking for a list of things, let them finish the list, then say something along the lines of "okay, so we're looking for X, X, X, X, and Y, right?" or something like "alright, first, I'll show you where X, X, X, and Y are, then we'll go over to where X, X, X, X, and Y are"

Always end things on a good note, "Have a great day and thanks for shopping with us"

Try and upsell in a helpful manner, "I see you're buying some Windex, do you need some help finding any paper towels?"

Service with a smile.

Be understanding, "I'm sorry you can't find the Windex, it can be really frustrating when you can't find what you need. Let me show you where the Windex is, by the way, do you need any paper towels with your Windex?"

I could go on and on, but I'm at work and I have to head back.


89 F-150 5.0l AOD 2x4, 3.55 LS(+4), Converted to HO Roller, 3g Alt, GT40Ps, Y-pipe, Rerouted PCV, Dual Taurus E-fans, Explorer Injectors, Remote ICM, DIY Cold air, Rubber Vacuum System, Tranny cooler, Remote Tranny filter, Saginaw P\S swap, F350 Brakes, more.


  #6  
Old April 4th, 2013, 10:22 PM
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Try and sell them the A/C unit with them Scrolls
  #7  
Old April 5th, 2013, 12:36 PM
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Practice saying "Welcome to Walmart" and offering a shopping cart.

2003 F-150 XL RCSB 2wd 4.2 5 speed 3.55 LS


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